Trust Advisor

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Trust Advisor 


Hybrid


Position Summary 

As a Fiduciary Services department member, this position supports the Trustees and Clients of a $10B+ AUM Private Wealth Management Firm. It involves handling multiple Client and Trustee needs with minimal supervision, making it necessary to adapt to various personalities and working styles. The Trust Advisor performs a wide range of complex trust administration functions requiring an extensive knowledge of trusts, estate planning, investments, and tax laws while maintaining a high level of client contact. Inherent in this role is the need to regularly meet new challenges with an open mind, be solutions-oriented, and provide optimistic responses. The nature of this position results in significant exposure to trusts, estate planning, and investment portfolio management activity. Integrity, discretion, and respect for confidential information are essential.

  

Responsibilities

     

  • Researching and reviewing probate, fiduciary, income, retirement plan, estate planning issues apply effective solutions to individual client circumstances.  
  • Regularly review and interpret draft and existing trust instruments.  
  • Regularly communicate with clients, outside attorneys, tax preparers, and other advisors.  
  • Providing thought leadership to other team members to improve processes and training.  
  • Providing knowledge and guidance over administering new and existing accounts, including all aspects of the account opening process, account distributions, terminations, death, gift and GST administration, and gift tax return preparation.  
  • Managing and overseeing projects or tasks identified by the Head of Fiduciary Services in conjunction with Trustees, and other team members.  
  • Working with Client Services to ensure a consistent and comprehensive approach, following  
  • standard office policies and procedures. Working with the team to resolve procedural and administrative issues about accounts.  
  • Participating in the Fiduciary Risk Management Committee when assigned.  
  • Reviewing current office policies to improve processes and efficiencies.  
  • Supporting, working closely with, and providing backup when other team members are away from the office.  
  • Effectively managing multiple ongoing projects, coordinating processes and successfully prioritizing multiple tasks with sound judgment.  
  • Developing and maintaining a high level of proficiency using various technological resources and database applications.  
  • Working effectively with multiple office departments following established procedures, ensuring client and trustee requests are completed.  
  • Other duties as assigned by the Head of Fiduciary Services. 


 

Qualifications & Requirements 


  • 7 + years of previous trust administration experience.  
  • Certified Trust and Fiduciary Advisor or commitment to obtain the designation required.  
  • High level or in-depth computer competencies: MS Excel and Word, Accounting/Portfolio Management Systems (Sungard’s AddVantage, ProFx, Estate Planning Tools, Charitable Financial Planner, etc.).  
  • Demonstrated success in a personal client service environment.  
  • Ability to handle complex, sensitive, and confidential material with good judgment, maturity, and an optimistic outlook, even in high-stress situations.  
  • Can take the initiative, work with limited direction, complete loosely defined tasks, and find ways to leverage the time of Trustees and Senior Management to add value to the company.  
  • Willingness to learn new areas of job responsibilities.  
  • Consistent and robust follow-up skills with a strong attention to detail.  
  • Excellent verbal, written, analytical, and editing skills.  
  • Must be able to learn new concepts and computer applications within a complex and demanding environment.  
  • Must be willing and able to “own” the process and take responsibility for meeting challenging deadlines.  
  • Have both a strong work ethic and a sense of “getting it right.”  
  • Have a “can do” attitude and be willing to do whatever it takes, consistent with the expectations for everyone else in the office. 



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