Client Advisor

Client Advisor (VP)

 

The Client Advisor role is an exciting opportunity to join a collaborative team of dedicated professionals that service this firm’s ultra-high net worth clients. The Client Advisor is responsible for developing and maintaining client relationships through proactive client communication and the coordinated delivery of services to individuals, families, trusts, and foundations. The Client Advisor acts internally as a liaison between Senior Client Advisors and all other service areas of the organization, such as Tax and Financial Planning, Investments, Legacy Planning and Trust Administration, Alternative Asset Management, Philanthropic Advisory, Real Estate and Insurance Advisory.

Responsibilities:

Client Service

·       Communicate with clients and their advisors regularly. Provide timely and thorough response.

·       Attend client meetings, document issues discussed and coordinate follow up.

·       Oversee preparation of client meeting materials. Create custom reports proactively and as requested.

·       Document client information and communications in Salesforce.

Account Administration

·       Oversee account opening and closing procedures and review related documents.

·       Oversee account transactions and reporting.

·       Review and be comfortable with client wills, trusts and governing documents and their application to client account administration. Establish necessary automated reminders and follow through.

·       Coordinate with fiduciary counsel as needed to ensure administration is in accordance with governing documents

·       Prepare Annual Relationship Reviews and assure that all accounts comply with all regulatory requirements.

 

Investment Management

·       Assist the Senior Client Advisor in investment management activities including implementing investment objectives, rebalancing accounts, executing trades, monitoring asset allocation and investment performance, and overseeing investment transition

·       Monitor daily internal reports and work with account team to resolve any issues, such as overdrafts

·       Coordinate client requests for funds including regular disbursements

·       Prepare asset allocation simulation modeling.

 

Trust Administration

·       Prepare initial and annual trust reviews and requests for all discretionary distributions from trusts and for all special investments in trust

·       Make required distributions from trusts and foundation

·       Coordinate annual unitrust payments and private foundation grant payments with tax department

·       Process gifts to charity and family. Prepare and send Crummey letters as appropriate